Refund Policy

1. Overview

At PR Launch (operated by MEQAYIS RAISIA MARKETING AND PR CO. L.L.C), we are committed to delivering high-quality PR services. We offer a 100% money-back guarantee if articles are not published within 48 hours of client's approval. This Refund Policy outlines the circumstances under which refunds may be issued.

2. Refund Eligibility

Refunds are ONLY provided under the following specific circumstances:

3. Non-Refundable Items

4. Order Finality

All orders are considered final once the article has been approved by the client and published within 48 hours. By approving an article, you acknowledge that you have reviewed the content and agree to publication. If the article is not published within 48 hours of your approval, you are eligible for a full refund.

5. Revision Policy

Before requesting a refund, please note:

• Every order includes UNLIMITED free revisions
• You have the right to review and approve articles before publication
• We encourage clients to request as many revisions as needed to ensure complete satisfaction
• Our team will work with you until the article meets your expectations

6. How to Request a Refund

If you believe you are eligible for a refund based on the criteria above, please follow these steps:

1. Email us at: hello@prlaunch.io
2. Include the following information:
   • Your order number
   • Date of purchase
   • Reason for refund request
   • Any relevant documentation
3. Subject line: "Refund Request - [Your Order Number]"

7. Refund Processing

Once your refund request is received and approved:

• We will review your request within 5-7 business days
• You will receive an email confirmation of approval or denial
• Approved refunds will be processed within 10-14 business days
• Refunds will be issued to the original payment method
• Processing time may vary depending on your financial institution

8. Partial Refunds

In some cases, partial refunds may be issued at our discretion if services were partially delivered or if there were extenuating circumstances. Each case will be evaluated individually.

9. Chargebacks

We strongly encourage you to contact us directly before initiating a chargeback with your bank or credit card company. Chargebacks may result in suspension of services and may affect your ability to use PR Launch in the future.

10. Questions and Disputes

If you have questions about our Refund Policy or wish to dispute a refund decision, please contact us:

11. Policy Changes

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified policy.