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Privacy Policy

Last updated: April 28, 2026

This Privacy Policy describes how MEQAYIS RAISIA MARKETING AND PR CO. L.L.C, trading as PR Launch (“PR Launch,” “we,” “us,” or “our”), collects, uses, stores, and shares information when you visit our website, purchase our services, or interact with us. By using our website or services, you agree to the practices described in this policy.

1. Who We Are

PR Launch is a public relations agency operated by MEQAYIS RAISIA MARKETING AND PR CO. L.L.C, a company registered in the United Arab Emirates with its registered office at Office 159, Floor C18, Ontario Tower, Business Bay, Dubai, United Arab Emirates.

For privacy-related inquiries, you can reach us at: hello@prlaunch.io.

2. Information We Collect

We collect information in the following categories:

Information you provide directly:

  • Name, email address, phone number, and payment information when you purchase a service or book a strategy call
  • Business details (company name, role, revenue range, industry, goals) provided through intake forms or during sales conversations
  • Content you submit for use in your campaign (bios, headshots, brand assets, biographical materials)
  • Communications you send to us (email replies, support requests, comments)

Information collected automatically:

  • Device, browser, and operating system information
  • IP address and approximate location
  • Pages visited, time spent, links clicked, and referral source
  • Cookies and similar tracking technologies (see Section 7)

Information from third parties:

  • Payment confirmation data from Stripe
  • Booking and call data from Calendly
  • Engagement data from email and marketing tools
  • Advertising attribution data from Meta and Google

3. How We Use Your Information

We use information to:

  • Process your purchase and deliver the services you ordered
  • Schedule, conduct, and follow up on strategy calls
  • Communicate with you about your order, deliverables, and ongoing campaign
  • Send marketing communications about our services, including promotional emails and SMS reminders
  • Improve our website, services, and sales process
  • Analyze advertising performance and optimize our campaigns
  • Comply with legal obligations and protect against fraud, abuse, and disputes
  • Train our team and improve service quality, including by reviewing recorded calls

4. Call Recording

Strategy calls and onboarding calls are recorded and transcribed using third-party tools (such as Fathom, Fireflies, or Otter). Recordings are used internally for service quality, training, dispute resolution, and improving our sales process. By joining a call with us, you consent to the recording of that call. If you do not wish to be recorded, please notify us before the call begins, and we will accommodate your request or reschedule.

5. How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

Service providers

We use trusted third-party providers to operate our business. These include:

  • Stripe — payment processing
  • Klaviyo — email and SMS marketing
  • Calendly — call scheduling and reminders
  • Vercel — website hosting and infrastructure
  • Google Analytics — website analytics
  • Meta (Facebook) Pixel — advertising attribution and audience optimization
  • Fathom / Fireflies / Otter — call recording and transcription

Each of these providers receives only the information necessary to perform their function and is bound by their own privacy policies and data protection terms.

Editorial and PR partners

As part of delivering your campaign, we share your provided materials (bios, content, brand assets) with publications, editors, and platforms necessary to secure placements.

Legal compliance

We may share information when required by law, court order, or to enforce our terms or protect our rights, property, or safety.

Business transfers

If PR Launch undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Marketing Communications

By purchasing our services or providing your contact information through our website, intake forms, or booking flow, you consent to receive marketing and transactional communications from us via email and SMS. These communications may include educational content, updates about our services, promotional offers, and reminders related to your engagement with us.

You may unsubscribe from marketing emails at any time using the unsubscribe link in any email. You may stop SMS marketing communications by replying STOP to any marketing message.

Transactional messages necessary for delivering your purchased service (such as order confirmations, draft delivery notifications, call reminders, and dispute communications) will continue regardless of marketing preferences, as they are required to fulfill your purchase.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website, analyze traffic, and serve relevant advertising. The main categories:

  • Essential cookies — required for website functionality (checkout, session management)
  • Analytics cookies — Google Analytics, used to understand how visitors interact with our site
  • Advertising cookies — Meta Pixel and similar, used to measure ad performance and serve relevant ads on Meta platforms

You can control cookies through your browser settings. Disabling some cookies may affect website functionality. You can opt out of personalized advertising on Meta through your Meta account settings, and on Google through Google's ad settings.

8. Data Retention

We retain your information for as long as necessary to deliver our services, comply with legal obligations, resolve disputes, and enforce our agreements. Because we provide ongoing authority infrastructure (Knowledge Panels, editorial placements, and other persistent digital assets) that can require maintenance, reference, or substantiation years after the initial engagement, we generally retain client records, communications, payment records, and campaign materials indefinitely unless you request deletion under applicable privacy law (see Section 10).

9. Data Security

We use commercially reasonable safeguards to protect your information, including encrypted payment processing through Stripe, access controls on internal systems, and vetted third-party providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you live, you may have specific rights regarding your personal information.

California residents (CCPA / CPRA):

You have the right to:

  • Know what personal information we collect, use, and share
  • Request access to your personal information
  • Request deletion of your personal information (subject to legal and operational exceptions)
  • Correct inaccurate personal information
  • Opt out of the sale or sharing of personal information (we do not sell personal information)
  • Limit the use of sensitive personal information
  • Not be discriminated against for exercising these rights

To exercise these rights, contact us at hello@prlaunch.io. We may need to verify your identity before responding to your request.

Other US residents:

Several states (including Virginia, Colorado, Connecticut, Utah, and others) have enacted privacy laws granting similar rights. If you are a resident of a state with applicable privacy law, you may have rights similar to those listed above. Contact us at hello@prlaunch.io to exercise them.

11. Children's Privacy

Our services are intended for business and professional use and are not directed to children under 18. We do not knowingly collect personal information from anyone under 18. If you believe we have collected information from a minor, please contact us and we will delete it.

12. International Users

PR Launch is operated from the United Arab Emirates. Your information may be processed and stored in the UAE, the United States (where many of our service providers operate), and other countries where our service providers maintain infrastructure. By using our services, you consent to the transfer of your information to these jurisdictions, which may have different data protection laws than your home country.

13. Third-Party Links

Our website and communications may contain links to third-party websites and services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with any information.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of the page reflects the most recent revision. We will notify you of material changes by email or by posting a prominent notice on our website. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

15. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or how we handle your information, contact us at:

MEQAYIS RAISIA MARKETING AND PR CO. L.L.C (trading as PR Launch)

Office 159, Floor C18, Ontario Tower

Business Bay, Dubai, United Arab Emirates

Email: hello@prlaunch.io

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